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- <!DOCTYPE html>
- <html lang="en">
- {{ partial "head_single.html" . }}
- <style>
- h3 {
- padding-left: 20px;
- margin: 30px 0;
- font-size: 1.8rem;
- font-weight: bold;
- border-left: 4px solid #ea5413;
- letter-spacing: 2px;
- }
- .container p {
- font-size: 16px;
- letter-spacing: 2px;
- line-height: 32px;
- margin-bottom: 50px;
- }
- /* .container {
- max-width: 50%;
- }
- @media (max-width: 600px) {
- .container {
- max-width: 90%;
- }
- }
- @media (max-width: 992px) {
- .container {
- max-width: 90%;
- }
- }
- @media (min-width: 1200px) {
- .container {
- max-width: 50%;
- }
- } */
- .video-box {
- width: 100%;
- padding-bottom: 56%;
- }
- </style>
- <body>
- {{ partial "navbar.html" . }}
- <div class="container-fluid">
- <div class="row my-5">
- <div class="col-lg-8">
- <section class="aicustomer-sec01">
- <img class="img-fluid" src="/img/aicustomer/choozmoAiCustomer.webp" alt="choozmoAiCustomer">
- <div class="aicustomer-sec01-cta-arrow text-center">
- <a href="#ctablock">
- <div class="arrow-wave">
- <span></span>
- <span></span>
- </div>
- </a>
- </div>
- </section>
- <section class="aicustomer-sec02">
- <h2 class="aicustomer-sec02-title">
- ChoozMo AI 客服優勢
- </h2>
- <img class="aicustomer-title-line" src="/img/aicustomer/aicustomer-title.png" alt="">
- <div class="mt-4">
- <div class="container">
- <div class="video-box mb-5">
- <iframe src="https://www.youtube.com/embed/fqLmn1OLH74" title="YouTube video player" frameborder="0"
- allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share"
- allowfullscreen></iframe>
- </div>
- <p>
- 隨著人工智慧(AI)技術的快速發展,AI智能客服逐漸成為現代企業提升客戶體驗的核心工具之一。透過高度擬真的AI技術和影像識別能力,企業能夠打造出具有人格化、互動性強的客服代表,為顧客提供更加個性化和高效的服務。
- </p>
- <div class="d-flex d-lg-none justify-content-center mb-5">
- <a href="#form" class="submit-btn mb-3"> 立即諮詢</a>
- </div>
- <h3 id="一建生成AI客服"><strong> 一鍵生成AI客服</strong></h3>
- <img class="img-fluid" src="/img/aicustomer/webv1.webp" alt="">
- <p>
- 一鍵生成AI客服,支持手機、平板、Kiosk、電腦等多種裝置,實現無縫跨平台體驗。數字人虛擬形象,精準對嘴互動,提供多語言服務,讓顧客享受真實流暢的對話體驗。專屬後台管理系統,簡單自訂客服流程,快速響應顧客需求,有效提升客戶滿意度及品牌形象,幫助企業更高效地運營與拓展。
- </p>
- <h3 id="高度擬真Ai技術"><strong> 高度擬真AI客服技術</strong></h3>
- <p>AI智能影像客服的核心技術基於Generative
- AI(生成式人工智慧)和深度學習模型,能夠生成具備擬真外觀與語言的客服人物。這些虛擬客服不僅能夠模擬真人的面部表情、肢體動作,還能進行流暢的語音對話,讓客戶在互動中有更真實、更具情感的體驗。無論是基本的查詢、複雜的問題解答,還是情感交互,AI客服都能靈活應對,並提升整體的客戶滿意度。
- </p>
- <h3 id="語言多樣性"><strong> 語言多樣性與市場拓展</strong></h3>
- <p>
- 自家訓練的語言模型(LLM)支持超過20種語言,涵蓋全球多個市場的語言需求,從英語、中文、西班牙語到日語、韓語等,無論在哪個語言區域,企業都能提供無縫的客服體驗。這樣的語言多樣性不僅能夠打破語言障礙,還能幫助企業進一步拓展國際市場,實現全球化業務的快速推廣。
- </p>
- <h3 id="語言多樣性"><strong>24/7 全天候服務</strong></h3>
- <p>
- AI智能影像客服最大的一個優勢在於其無需休息的特性。它能夠實現24小時全天候服務,即使在高峰期或非工作時間,依然能快速回應顧客的查詢和需求。無論是跨時區的用戶,還是緊急的技術支持需求,都可以即時處理,進一步提升了顧客的滿意度與忠誠度,從而促進企業與客戶之間長期穩定的關係。
- </p>
- <img class="img-fluid mb-5" src="/img/aicustomer/aicustomer.webp" alt="">
- <h3 id="語言多樣性"><strong>ChooZmo AI智能客服應用實例</strong></h3>
- <img class="img-fluid" src="/img/aicustomer/2024meettaipei.webp" alt="">
- <p> ▲ 2024 Meet Taipei 創新創業嘉年華開幕式展現出數位時代專屬AI主播魏時黛參與互動</p>
- <img class="img-fluid mb-3" src="/img/aicustomer/aicustomer3.webp" alt="">
- <p> ▲ 零售場域導入AI客服,提供中英日韓多語言服務,機場專櫃整合引導,提升顧客互動體驗。</p>
- <img class="img-fluid mb-3" src="/img/aicustomer/aicustomer4.webp" alt="">
- <p> ▲ 日照中心導入台語AI客服,提供親切流暢的語音互動,提升顧客服務體驗。</p>
- <!-- <div id="news-form" class="news-form mt-0">
- <div class="text-center title">
- <h4>線上諮詢</h4>
- <p>與我們合作,馬上展開全新的創作里程碑</p>
- </div>
- <form>
- <div class="mb-4 align-items-center">
- <label for="nameValue">
- 聯繫人稱呼 <span class="text-danger">*</span>
- </label>
- <div class="mt-2">
- <input type="text" class="form-control" id="nameValue" placeholder="請留下聯繫人稱呼" required>
- </div>
- </div>
-
- <div class="row mb-4 align-items-center">
- <label for="phoneValue">
- 聯絡電話 <span class="text-danger">*</span>
- </label>
- <div class="mt-2 col-sm-4">
- <select id="countryCode" class="form-select">
- <option selected>選擇國碼</option>
- </select>
- </div>
- <div class="mt-3 mt-sm-2 col-sm-8">
- <input type="tel" class="form-control" id="phoneCode" placeholder="e.g., 988 888 888" required>
- </div>
- </div>
-
- <div class="mb-4 align-items-center">
- <label for="emailValue">
- 電子信箱 <span class="text-danger">*</span>
- </label>
- <div class="mt-2">
- <input type="email" class="form-control" id="emailValue" placeholder="請留下 E-mail" required>
- </div>
-
- <div class="invalid-feedback">
- Please choose a username.
- </div>
- </div>
-
- <div class="mb-4 align-items-center">
- <label for="captionValue">
- 需求說明 <span class="text-danger">*</span>
- </label>
- <div class="mt-2">
- <textarea class="form-control" id="captionValue" rows="3" placeholder="請簡述說明" required></textarea>
- </div>
- </div>
-
- <div class="mb-4 align-items-center">
- <label for="companyValue">
- 公司名稱 (非必填)
- </label>
- <div class="mt-2">
- <input type="text" class="form-control" id="companyValue" placeholder="請留下公司名稱">
- </div>
- </div>
-
- <div class="mb-4 align-items-center">
- <label for="companyValue">
- LINE ID (非必填)
- </label>
- <div class="mt-2">
- <input type="text" class="form-control" id="lineidValue" placeholder="請留下 LINE ID">
- </div>
- </div>
-
- <div class="mt-2">
- <div class="form-check">
- <input class="form-check-input mt-2" type="checkbox" id="agreeValue">
- <label class="form-check-label w-100" for="agreeValue">
- 本人同意集仕多搜集資料
- </label>
- </div>
- </div>
-
- <div style="height: 15px;">
- <span class="errorText text-danger">尚有欄位未填寫</span>
- </div>
-
- <div class="d-flex justify-content-center mt-5">
-
- <button type="submit" class="submit-btn" id="submitBtn">
- <span class="spinner-border spinner-border-sm me-2 loading-btn" role="status" aria-hidden="true"></span>
- 提交
- </button>
- </div>
- </form>
- </div> -->
- </div>
- <!-- <div class="aicustomer-sec02-1 row">
- <div class="col-lg-3">
- <img class="img-fluid" src="/img/aicustomer/aicustomer1.png" alt="">
- <p>以Generative AI技術為核心,客製化專屬AI客服人物,為客戶提供多元服務,提高整體客戶體驗。
- </p>
- </div>
- <div class="col-lg-3">
- <img class="img-fluid" src="/img/aicustomer/aicustomer2.png" alt="">
- <p>自家LLM訓練精準多語言,支援20+國語言,提供了更廣泛的可能性,並且
- 有助於打入不同的市場。
- </p>
- </div>
- <div class="aisec02img-3 col-lg-3">
- <img class="img-fluid" src="/img/aicustomer/aicustomer3.png" alt="">
- <p>提供24小時即時支援,無需休息或輪班,因此可以快速回應客戶查詢和需求,提高滿意度和忠誠度。</p>
- </div>
- </div> -->
- </div>
- </section>
- <section class="aicustomer-faq">
- <h2>
- ChoozMo AI 客服常見問題
- </h2>
- <img class="aicustomer-title-line" src="/img/aicustomer/aicustomer-title.png" alt="">
- <div class="row">
- <div class="col-lg-8">
- <div class="accordion solution-accordion pb-1" id="accordionExample">
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_1">
- <button class="accordion-button" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_1" aria-expanded="true" aria-controls="collapse_1">
- 1. 與真人客服相比,AI智慧客服有哪些優勢?
- </button>
- </h2>
- <div id="collapse_1" class="accordion-collapse collapse show" aria-labelledby="heading_1"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- AI客服可以全天候提供幫助,無需休息或輪班、也能支援翻譯(中英日韓)等。
- <br><br>
- </div>
- </div>
- </div>
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_2">
- <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_2" aria-expanded="true" aria-controls="collapse_2">
- 2. AI智能客服能否與現有系統和平臺整合?
- </button>
- </h2>
- <div id="collapse_2" class="accordion-collapse collapse" aria-labelledby="heading_2"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- 可以,我們的AI客服可以與現有網站、APP、各種螢幕顯示裝置(如平板、觸控螢幕、Kiosk售票機等)串接。
- </div>
- </div>
- </div>
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_3">
- <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_3" aria-expanded="true" aria-controls="collapse_3">
- 3. AI客服系統是否支援多語言和多渠道溝通?
- </button>
- </h2>
- <div id="collapse_3" class="accordion-collapse collapse" aria-labelledby="heading_3"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- 可以,目前可支援中文、英文、日文、韓文。
- </div>
- </div>
- </div>
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_4">
- <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_4" aria-expanded="true" aria-controls="collapse_4">
- 4. A智能客服可以提供即時支援和回應客戶查詢嗎?
- </button>
- </h2>
- <div id="collapse_4" class="accordion-collapse collapse" aria-labelledby="heading_3"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- AI客服可以提供即時支援和回應客戶查詢,而且能夠同時處理多個查詢不受限制。
- </div>
- </div>
- </div>
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_4">
- <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_4" aria-expanded="true" aria-controls="collapse_4">
- 5. 智能聊天機器人是什麼?
- </button>
- </h2>
- <div id="collapse_4" class="accordion-collapse collapse" aria-labelledby="heading_3"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- 人工智慧 (AI) 聊天機器人是可以使用自然語言理解 (NLU)或自然語言處理 (NLP) 和機器學習 (ML)
- 進行類似人類對話的應用程式或介面。人工智慧聊天機器人與標準聊天機器人的不同之處在於,它們利用大型語言模型 (LLM) 與傳統對話流和預先編程回應來產生對文字和語音輸入的回應。
- </div>
- </div>
- </div>
- <div class="accordion-item">
- <h2 class="accordion-header" id="heading_5">
- <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
- data-bs-target="#collapse_5" aria-expanded="true" aria-controls="collapse_5">
- 6. AI客服是否需要另外下載 APP 使用?
- </button>
- </h2>
- <div id="collapse_5" class="accordion-collapse collapse" aria-labelledby="heading_3"
- data-bs-parent="#accordionExample">
- <div class="accordion-body">
- AI客服無論KIOSK或是手機皆以網頁運行,故不需要另外下載app。
- </div>
- </div>
- </div>
- </div>
- </div>
- <div class="col-lg-4">
- <img class="img-fluid" src="/img/aicustomer/aicustomerfaq.webp" alt="" style="margin-top: 30px;">
- </div>
- </div>
- </section>
- </div>
- <div class="col-lg-4 pe-lg-5">
- <div id="form">
- {{ partial "form-main.html" . }}
- </div>
- </div>
- </div>
- </div>
- <section id="aicustomerCta" class="sec-action pb-5">
- <div class="container-fluid">
- <div class="action-clip text-center">
- <h2 class="mb-0">
- 你不會的,AI 都能做
- <br>
- Choozmo 多語言 AI 客服
- </h2>
- </div>
- <div class="action-triangle">
- </div>
- </div>
- <div class="container text-center">
- <a class="action-btn" href="#ctablock">
- 立即擁有 AI 客服
- </a>
- </div>
- </section>
- {{ partial "footer.html" . }}
- <script src="https://cdn.jsdelivr.net/npm/@popperjs/core@2.9.2/dist/umd/popper.min.js"
- integrity="sha384-IQsoLXl5PILFhosVNubq5LC7Qb9DXgDA9i+tQ8Zj3iwWAwPtgFTxbJ8NT4GN1R8p"
- crossorigin="anonymous"></script>
- <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.0.2/dist/js/bootstrap.min.js"
- integrity="sha384-cVKIPhGWiC2Al4u+LWgxfKTRIcfu0JTxR+EQDz/bgldoEyl4H0zUF0QKbrJ0EcQF"
- crossorigin="anonymous"></script>
- <script src="//code.jquery.com/jquery-3.1.1.min.js" integrity="sha256-hVVnYaiADRTO2PzUGmuLJr8BLUSjGIZsDYGmIJLv2b8="
- crossorigin="anonymous"></script>
- <script src="//code.jquery.com/jquery-3.1.1.min.js" integrity="sha256-hVVnYaiADRTO2PzUGmuLJr8BLUSjGIZsDYGmIJLv2b8="
- crossorigin="anonymous"></script>
- <script src="https://cdn.jsdelivr.net/npm/@supabase/supabase-js@2"></script>
- <script type="module">
- // 電話國碼
- const countryCodes = [
- '+1', // 美國
- '+7', // 俄羅斯
- '+33', // 法國
- '+39', // 義大利
- '+44', // 英國
- '+46', // 瑞典
- '+47', // 挪威
- '+49', // 德國
- '+52', // 墨西哥
- '+60', // 馬來西亞
- '+61', // 澳大利亞
- '+62', // 印尼
- '+64', // 紐西蘭
- '+65', // 新加坡
- '+66', // 泰國
- '+81', // 日本
- '+82', // 南韓
- '+86', // 中國大陸
- '+91', // 印度
- '+353', // 愛爾蘭
- '+852', // 香港
- '+853', // 澳門
- '+886', // 台灣
- ];
- console.log(countryCodes);
- const countryCode = document.getElementById('countryCode');
- countryCodes.forEach(code => {
- const option = document.createElement('option');
- option.value = code;
- option.text = code;
- countryCode.appendChild(option);
- });
- $('.errorText').hide();
- $('.loading-btn').hide();
- const scriptURL = 'https://script.google.com/macros/s/AKfycbzuwioqhnP2oL0AdHaYgEBvf0t0yWi2OTxZYlPYSoLuPyHhQFJKMm5mgOCoZEx-cIckbA/exec';
- async function send() {
- console.log('addEventListener');
- let name = document.querySelector('#nameValue').value; // 聯絡人
- let phone; // 聯絡電話
- let company = document.querySelector('#companyValue').value; // 公司名稱
- let email = document.querySelector('#emailValue').value; // 電子信箱
- // let demand; // 需求目的
- let caption = document.querySelector('#captionValue').value; // 需求說明
- let lineid = document.querySelector('#lineidValue').value; // 需求說明
- // let date = document.querySelector('#dateValue').value; // 預計活動需求日
- let agree; // 搜集資料
- let time; // 填單時間
- // 取得當下時間
- const now = new Date();
- const options = { year: 'numeric', month: '2-digit', day: '2-digit', hour: '2-digit', minute: '2-digit' };
- time = now.toLocaleString('zh-TW', options);
- console.log('time', time);
- if (document.querySelector('input[id="agreeValue"]:checked')) {
- agree = "同意";
- } else {
- agree = "不同意";
- }
- // if (document.querySelector('input[name="demandValue"]:checked')) {
- // demand = document.querySelector('input[name="demandValue"]:checked').value;
- // }
- // if (demand === "其他") {
- // demand = document.querySelector('#otherText').value;
- // }
- let countryCode = document.querySelector('#countryCode').value; // 國碼
- let phoneCode = document.querySelector('#phoneCode').value; // 電話號碼
- phone = `${countryCode} ${phoneCode}`;
- const insertdata = {
- "name": name,
- "phone": phone,
- "company": company,
- "email": email,
- "lineid": lineid,
- "caption": caption,
- // "date": date,
- "agree": agree,
- "time": time
- }
- console.log(insertdata);
- $.ajax({
- url: scriptURL,
- method: "post",
- data: {
- "name": name,
- "phone": phone,
- "company": company,
- "email": email,
- "lineid": lineid,
- "caption": caption,
- // "date": date,
- "agree": agree,
- "time": time
- },
- success: function (response) {
- if (response == "成功") {
- $('.loading-btn').hide();
- alert("成功提交!");
- }
- },
- });
- }
- $('#submitBtn').on('click', function (e) {
- e.preventDefault();
- let countryCode = document.querySelector('#countryCode').value;
- // let demand = ""; // 需求目的
- // if (document.querySelector('input[name="demandValue"]:checked')) {
- // demand = document.querySelector('input[name="demandValue"]:checked').value;
- // }
- // if (demand === "其他") {
- // demand = document.querySelector('#otherText').value;
- // }
- // 手動觸發表單提交
- let form = $(this).closest('form');
- form[0].reportValidity(); // 顯示瀏覽器內建錯誤提示
- if (countryCode === "選擇國碼") {
- console.log('表單未通過驗證');
- $('.errorText').show();
- return;
- }
- if (form[0].reportValidity()) {
- $('.loading-btn').show();
- $('.errorText').hide();
- send();
- }
- });
- </script>
- </body>
- </html>
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